LP Review 'lite' is a small version of the larger LP Review 10002 conformance
diagnostics.
Your honest answers to its 31 questions about complaints-handling in your
organisation will generate a brief report indicating your level of conformance.
When reviewing your report, keep in mind that the brevity of this 'lite' version
of the LP Review questionnaire means that the result is indicative, not
definitive.
There is no cost to use LP Review 'lite' but we do ask for a valid name and
email address. When you press the button below, a pop-up window will appear containing the Review questionnaire.